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Unlock your full potential in IAM

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Master Identity and Access Management with world-class training designed by experts who live it every day.

Led by practitioners, not theorists, our training gives you the skills to design, implement, and secure identity solutions that protect what matters most.

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ping logo
PD-400-BVP Rev A.1

PingDirectory Administration

This course provides the knowledge you need to install and administer each component of the PingDirectory platform which includes: PingDirectory server, PingDirectoryProxy server, PingDataSync server, the PingData Software Development Kit (SDK), and Delegated User Administration. This course references real-world scenarios driven by recurring use cases. You learn how to install each PingDirectory platform component, perform basic maintenance, using the monitoring and troubleshooting tools. While, hands-on lab exercises provide the first-hand experience installing, configuring, tuning, and using the troubleshooting tools


This course is built on version 10.

Upon completion of this course, you should be able to:

  • Describe the PingDirectory capabilities and key features, summarize the installation procedures, and review the initial configuration tasks
  • Deploy, fine tune, and configure the PingDirectory server to meet the needs of your production environment
  • Describe how to install and manage the PingDirectoryProxy server
  • Describe the functions provided by the PingDataSync server, and how to install, configure, and synchronize the PingDataSync server
  • Describe common maintenance and necessary troubleshooting tasks needed to optimize PingDirectory performance.

The following are the prerequisites for successfully completing this course:

  • Knowledge of UNIX/Linux commands.
  • A basic understanding of how directory servers function.
  • A basic understanding of REST and HTTP.
  • A basic knowledge of Java based environments would be beneficial, but no programming experience is required.
  • Completion of the Introduction to PingDirectory available at: https://backstage.pingidentity.com/university/

Chapter 1: Installing PingDirectory

Describe the PingDirectory capabilities and key features, summarize the installation procedures, and review the initial configuration tasks.

Lesson 1: Providing an Overview of PingDirectory
Describe the capabilities and key features of PingDirectory:
  • Describe the key features of PingDirectory
Lesson 2: Installing the PingDirectory Server
Summarize the PingDirectory server installation procedures:
  • Perform pre-installation procedures
  • Install PingDirectory
  • Describe post-installation procedures
Lesson 3: Completing Initial Configuration
Complete the PingDirectory server initial configuration settings:
  • Use server profiles
  • (Optional) Install PingDirectory

Chapter 2: Deploying PingDirectory

Deploy, fine tune, and configure the PingDirectory server to meet the needs of your production environment.

Lesson 1: Managing the Schema
Describe the functions of the schema, and modify the schema by creating new attribute types, object classes, and a new custom user:
  • Describe the schema
  • Modify the schema
  • Modify the schema
  • Modify object classes
  • Create auxiliary object classes
  • Load custom schema elements
Lesson 2: Managing Objects
Define objects in LDAP and use the command-line tools to search, add, modify, and delete entries:
  • Search entries
  • Manage entries
  • Create objects
Lesson 3: Using Security and Encryption
Describe the basic vulnerabilities in LDAP server implementations, secure server data, use the encryption-settings tool to create an encryption settings database, and create sensitive attributes:
  • Prevent data vulnerability
  • Keep data secure
  • Configure encryption settings
Lesson 4: Using Virtual Attributes
Define virtual attributes and their use, recall the virtual attribute types, and create mirrored virtual attributes:
  • Define virtual attributes
  • Administer virtual attributes
Lesson 5: Managing Password Policies
Describe how to use password policies, and then create and assign password policies to individual accounts and/or user groups:
  • Describe password policies
  • Create a password policy
Lesson 6: Administering JSON Attributes
Describe how to manage and create JSON attributes:
  • Manage JSON attributes
  • Create JSON attributes
  • Manage the Password Policy State JSON
  • Administer JSON Attributes
Lesson 7: Managing the REST APIs
Describe the available REST APIs, list the HTTP methods available, and use the Directory REST API to create and update user entries:
  • Understand the Rest APIs
  • Use the SCIM 2.0 REST API
  • Administer the Directory REST API
Lesson 8: Managing Logging
List the three types of available log publishers, describe the elements of the log format, and create log publishers:
  • Manage log publishers
  • Configure logging
  • Create a log publisher
Lesson 9: Managing Replication
Define the replication process and architecture, set up a server topology, enable the replication process, and initialize new replicas:
  • Understand replication
  • Enable replication
  • Resolve conflicts
  • Understand the replication protocol
  • Use replication over WAN
  • Plan deployment
  • Configure replication
  • Scale replication
  • Enable the replication process
Lesson 10: Managing Server Topologies
Discuss the topology registry, create server groups to aid in configuration changes, and compare configurations on separate directory servers:
  • Define the topology registry
  • Administer the server topology
Chapter 3: Administering the PingDirectoryProxy Server

Describe how to install and manage the PingDirectoryProxy server.

Lesson 1: Providing an Overview of the PingDirectoryProxy Server
Describe the capabilities and key features of the PingDirectoryProxy server:
  • Describe the key features
Lesson 2: Installing the PingDirectoryProxy Server
Describe how to install the PingDirectoryProxy server:
  • Describe the installation process
  • Install the PingDirectoryProxy server
  • Lesson 3: Managing the PingDirectoryProxy Server
  • Describe the key advanced PingDirectoryProxy server transformation features:
  • Describe the proxy transformations
  • Understand entry balancing
  • Create transformations
Chapter 4: Administering the PingDataSync Server

Describe the functions provided by the PingDataSync server, and how to install, configure, and synchronize the PingDataSync server.

Lesson 1: Providing an Overview of PingDataSync
Describe the capabilities and key features of the PingDataSync server:
  • Describe the key features
Lesson 2: Installing the PingDataSync Server
Summarize the PingDataSync server installation procedures:
  • Install the PingDataSync server
  • Use the start, stop, and restart commands
  • Describe the failover server
  • Install the failover server
  • Install the PingDataSync server
Lesson 3: Configuring the PingDataSync Server
Define and install the PingDataSync server components:
  • Define Sync Pipe components
  • Create the synchronization flow
  • Use the retry mechanism
  • Configure the PingDataSync server
  • Configure and synchronize the PingDataSync server
Lesson 4: Synchronizing the PingDataSync Server
Describe the features needed, in a relational database and AD, to allow synchronization through the PingDataSync serve:
  • Synchronize with a relational database
  • Synchronize with AD
Chapter 5: Troubleshooting and Maintenance

Describe common maintenance and necessary troubleshooting tasks needed to optimize PingDirectory performance.

Lesson 1: Providing an Overview of the Server SDK
Provide an overview of the Server SDK:
  • Describe the key features of the Server SDK
Lesson 2: Maintaining the PingDirectory Server
Summarize common PingDirectory maintenance tasks:
  • Use the start, stop, and restart server commands
  • Understand common maintenance tasks
  • Perform maintenance tasks
  • Understand Delegated Admin
  • Configure Delegated Admin
  • Administer Delegated Admin
  • Understand data recovery
  • Perform data recovery
Lesson 3: Monitoring a PingDirectory Deployment
Explain how monitoring is a vital part of a PingDirectory deployment:
  • Monitor the PingDirectory server
Lesson 4: Troubleshooting the PingDirectory server
Provide information about available troubleshooting tools and log files to help ensure the resolution of any problems:
  • Understand how to troubleshoot issues
  • Repair a conflict resolution
  • Use troubleshooting tools


PingDirectoryPingDirectoryProxyPingDataSync
May 26
3 days
More information
ping logo
AIC-400-BVP Rev A

PingOne Advanced Identity Cloud Administration

This course builds upon the Getting Started With PingOne Advanced Identity Cloud for Administrators training to provide advanced techniques for managing and configuring PingOne Advanced Identity Cloud (Advanced Identity Cloud). Students will master advanced authentication journeys with multi-factor authentication (MFA), implement context-based authorization policies, and learn to model complex identity objects with relationships between managed objects. The course covers essential synchronization techniques, including connector configuration, reconciliation, LiveSync, and role-based provisioning to manage identity flow between Advanced Identity Cloud and external resources. Participants will gain hands-on experience with the REST API for programmatic access to identity management features, enabling automation and integration with external systems. Through practical exercises, students will learn to deploy and configure PingGateway to protect websites, implement continuous contextual authorization, and create comprehensive identity management solutions.


Upon completion of this course, you should be able to:

  • Recap authentication with Advanced Identity Cloud. Increase security by introducing MFA as well as context-based user journeys. Protect a website using PingGateway
  • Implement and manage comprehensive authorization policies in Advanced Identity Cloud to control resource access and enable continuous contextual authorization
  • Understand and configure Advanced Identity Cloud managed objects, their properties, and relationships to effectively model your identity data structures and implement delegated administration
  • Configure and manage connections between Advanced Identity Cloud and external resources to enable identity synchronization, reconciliation, and role-based provisioning
  • Master the Advanced Identity Cloud REST interfaces to authenticate, query, and manage identity objects programmatically

The following are the prerequisites for successfully completing this course:

  • Completion of the Getting Started With PingOne Advanced Identity Cloud for Administrators course available at: https://backstage.pingidentity.com/university/
  • Experience with Identity and Access Management
  • Working knowledge of REST communication
Chapter 1: Administering Authentication Journeys

Recap authentication with Advanced Identity Cloud. Increase security by introducing MFA as well as context-based user journeys. Protect a website using PingGateway.

Lesson 1: (Recap) Exploring Authentication in Advanced Identity Cloud
  • Provide a recap of authentication in Advanced Identity Cloud:
  • Introduce the basic concepts of authentication
  • Prepare the lab environment
  • Describe the authentication mechanisms of Advanced Identity Cloud
  • Examine Advanced Identity Cloud default authentication
  • Create and manage journeys
  • Explore journey nodes
  • Create a login journey
  • Test the login journey
Lesson 2: Increasing Authentication Security
Increase authentication security using MFA:
  • Describe MFA
  • Register a device
  • Include recovery codes
  • Examine OATH authentication
  • Implement TOTP authentication
  • Examine Push notification authentication
  • Implement passwordless WebAuthn
  • (Optional) Implement passwordless WebAuthn
Lesson 3: Modifying a User’s Journey Based on Context
Describe how Advanced Identity Cloud can take into account the context of an authentication request in order to take access decisions:
  • Introduce context-based risk analysis
  • Describe device profile nodes
  • Determine the risk based on the context
  • Implement a browser context change script
  • Lock and unlock accounts
  • (Optional) Implement account lockout
Lesson 4: Protecting a Website With PingGateway
Show how PingGateway, integrated with Advanced Identity Cloud, can protect a website:
  • Present Advanced Identity Cloud edge clients
  • Describe PingGateway functionality as an edge client
  • Review the BXE website protected by PingGateway
  • Integrate the BXE website with Advanced Identity Cloud
  • Observe the PingGateway token cookie
  • (Optional) Review PingGateway configuration
Chapter 2: Administering Authorization Policies

Implement and manage comprehensive authorization policies in Advanced Identity Cloud to control resource access and enable continuous contextual authorization.

Lesson 1: Controlling Access
Create security policies to control which users can access specific areas of the website:
  • Describe entitlements with Advanced Identity Cloud authorization
  • Define Advanced Identity Cloud policy components
  • Define policy environment conditions and response attributes
  • Process of Advanced Identity Cloud policy evaluation
  • Implement access control on a website
Lesson 2: Checking Risk Continuously
Review the Advanced Identity Cloud tools used to check the risk level of requests continuously:
  • Introduce continuous contextual authorization
  • Describe step-up authentication
  • Implement step-up authentication flow
  • Describe transactional authorization
  • Implement transactional authorization
  • (Optional) Prevent users from bypassing the default journey
Chapter 3: Administering Managed Objects

Understand and configure Advanced Identity Cloud managed objects, their properties, and relationships to effectively model your identity data structures and implement delegated administration.

Lesson 1: Modeling an Identity Profile
Learn about the different object types in Advanced Identity Cloud, and how you can model a custom user profile onto an existing managed user object type in Advanced Identity Cloud:
  • Review the Advanced Identity Cloud documentation
  • Describe the different object types in Advanced Identity Cloud
  • Map an identity object to a managed object
  • Describe how to use placeholder attributes
  • Model a managed user object in Advanced Identity Cloud
Lesson 2: Introducing Relationships
Describe relationships between managed objects:
  • Describe the purpose of relationships
  • Describe how relationships are stored in the schema
  • Query an object relationship using the REST interface
Lesson 3: Managing Organizations
Set up managed organizations to delegate user administration based on the owner of hierarchical trees:
  • Describe the roles and privileges within an organization
  • Implement the organization example
Chapter 4: Administering Connectors, Synchronization, and Provisioning

Configure and manage connections between Advanced Identity Cloud and external resources to enable identity synchronization, reconciliation, and role-based provisioning.

Lesson 1: Connecting to External Resources Using Connectors
Describe the connectors supported in Advanced Identity Cloud, and how to create connector configurations to communicate with external resources:
  • Describe how to connect external resources to Advanced Identity Cloud
  • Configure communication between Advanced Identity Cloud and a remote connector server (RCS)
  • Describe how to connect to external resources using ICF connectors
Lesson 2: Configuring Connectors Over the Identity Management Admin UI
  • Describe the process for creating a connector configuration using the Identity Management admin UI
  • Describe the object types and property mappings
  • Add a connector configuration for an external LDAP resource
Lesson 3: Performing Basic Synchronization
Describe how to use the Identity Management admin UI to create synchronization mappings (sync mappings) to reconcile identities between Advanced Identity Cloud and an external resource:
  • Describe how to create mappings to synchronize identity objects and properties
  • Describe how to create a sync mapping from Advanced Identity Cloud to an external resource
  • Describe how to add source and target properties to the sync mapping
  • Describe how to add a correlation query and a situational event script
  • Describe how to set the situational behaviors and run reconciliation
  • Add a sync mapping from Advanced Identity Cloud to an LDAP server
  • Describe the sync mapping from an LDAP server to Advanced Identity Cloud
  • Add a sync mapping from an LDAP server to Advanced Identity Cloud
Lesson 4: Running Selective Synchronization and LiveSync
Filter objects that are synchronized and automate synchronization using LiveSync:
  • Describe the different methods that you can use to filter entries
  • Run selective synchronization using filters
  • Describe how to use LiveSync to synchronize changes
  • Trigger LiveSync on a connector
  • Describe how to schedule LiveSync
  • Schedule LiveSync with an external resource
Lesson 5: Configuring Role-Based Provisioning
Automatically provision users to a set of LDAP groups based on role membership:
  • Describe how to provision attributes to a target system based on static role assignments
  • Describe the steps to enable role-based provisioning
  • Query the role assignment properties using the REST interface
  • Provision attributes to a target resource based on static role assignments
  • Describe how to provision attributes to a target system based on dynamic role assignments
  • Provision attributes to a target resource based on dynamic role assignments
  • Describe how to add temporal constraints to a role
  • Add temporal constraints to a role
Chapter 5: Access Advanced Identity Cloud Over REST

Master the Advanced Identity Cloud REST interfaces to authenticate, query, and manage identity objects programmatically.

Lesson 1: Authenticating Over REST
Use Postman to access the Advanced Identity Cloud REST API and authenticate either using a simple (header-based) approach or a more complex approach, where the server may request additional information from the client using callback:
  • Understand the REST authentication protocol
  • Authenticate with REST
  • Authenticate using header-based simple authentication
  • Authenticate using callback-based complex authentication

Lesson 2: Querying Advanced Identity Cloud Objects Over REST

  • Create security policies to control which users can access specific areas of the website:
  • Describe how to query objects using the REST interface
  • Describe how to use the Advanced Identity Cloud Postman collection
  • Query Advanced Identity Cloud Identity objects using Postman
PingOne Advanced Identity CloudPingGateway
May 26
3 days
More information
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SDK-541-BVP Rev B

Developing Applications Using SDKs

This course is for students who want to learn how to use the SDKs to speed up the integration of JavaScript, Android, and iOS applications, within an access management solution. The course presents key use cases and features of the SDKs.

Note: Revision B of this course is based on version 7 of the Ping Identity Platform (Identity Platform), formerly known as ForgeRock® Identity Platform, and SDK 3.


Upon completion of this course, you should be able to:

  • Introduce the SDKs, describe how they fit into the Identity Platform, and how they interact with PingAM, formerly known as ForgeRock® Access Management
  • Present the centralized login flow, implement centralized login authentication, and observe device single sign-on (SSO)
  • Present the Embedded Login flow and execute authentication, registration, and self-service journey
  • Increase the security of your application and enhance the user experience with social authentication, passwordless biometric authentication, device profile and location collection and analysis, and multi-factor authentication (MFA) with one-time passwords (OTPs) and push authentication

The following are the prerequisites for successfully completing this course:

  • Basic knowledge and skills using the Linux and Windows operating systems to complete labs
  • Basic knowledge of HTTP and communications between clients and servers is critical to understanding the interaction between the SDKs and AM
  • Basic knowledge of JSON, JavaScript, REST, and Java
  • Good knowledge of either JavaScript, Android, or iOS application development
  • Attendance on the PingAM Deep Dive (AM-410) course or equivalent knowledge
Chapter 1: Introducing the SDKs

Introduce the SDKs, describe how they fit into the Identity Platform, and how they interact with AM.

Lesson 1: The SDKs and Common Use Cases
Introduce the SDKs and common use cases:
  • Describe the SDKs
  • Explore the role of the SDKs through common use cases
  • Technical overview of the SDKs
  • Using SDK components
  • Interaction between the SDKs and AM
Lesson 2: Mobile Development Environment and Project Quickstart for Android and iOS
Learn how to set up a development environment:
  • Preparing the server
  • iOS Environment and Project Setup
  • Android Environment and Project Setup
  • JavaScript Environment and Project Setup
  • Preface to the exercises
  • Set up an iOS development environment
  • Set up an Android development environment
  • Set up a JavaScript development environment
Chapter 2: Authentication with Centralized Login

Present the centralized login flow, implement centralized login authentication, and observe device SSO.

Lesson 1: Authenticate With Centralized Login
  • Learn how to use the SDKs with centralized login:
  • Understand the login flow choices
  • Implement centralized login on mobile
  • Implement centralized login in JavaScript
  • Authenticate with centralized login on iOS
  • Authenticate with centralized login on Android
  • Authenticate with centralized login in JavaScript
Lesson 2: (Optional) Observe SSO Between Mobile Apps
Learn how to implement SSO between mobile apps with centralized login:
  • SSO between mobile apps with centralized login
Chapter 3: Working with Embedded Login

Present the Embedded Login flow and execute authentication, registration, and self-service journeys

Lesson 1: Authenticate with Embedded Login
Learn how to use the SDKs with Embedded Login to authenticate:
  • Understand the APIs for Embedded Login
  • Authenticate with embedded login on iOS
  • Authenticate with embedded login on Android
  • Authenticate with embedded login in JavaScript
Lesson 2: Follow Authentication Journeys
Learn how to follow authentication journeys:
  • Respond to Callbacks
  • Respond to Stages
  • Respond to stages on iOS
  • Respond to stages on Android
  • Respond to stages in JavaScript
  • (Optional) Transactional authorization
Lesson 3: Registration and Self-Service Journeys
Learn how to follow registration and self-service journeys:
  • Respond to registration or self-service journeys
  • Implement self-service registration on iOS
  • Implement self-service registration on Android
  • Implement self-service registration in JavaScript
  • Call other journeys / Intercept REST calls
  • Implement self-service password change on iOS
  • Implement self-service password change on Android
  • Implement self-service password change in JavaScript

Lesson 4: Send and Process Verification Emails
Learn how to suspend journey processing and resume after the user followed the resume link sent in email:

  • Suspend the journey and await the user following the resume link
  • Suspend and resume authentication on iOS
  • Suspend and resume authentication on Android
  • Suspend and resume authentication in JavaScript

Chapter 4: Increasing Security and Enhancing User Experience

Increase the security of your application and enhance the user experience with social authentication, passwordless biometric authentication, device profile and location collection and analysis, and MFA with OTPs and push authentication.

Lesson 1: Authenticate with Social Login
Learn how to implement social authentication:
  • Implement social login
  • Login with Google on iOS
  • Login with Google on Android
  • Login with Google in JavaScript
Lesson 2: Authenticate with WebAuthn and Biometrics
Learn how to implement biometric authentication on mobile:
  • Review WebAuthn concepts
  • Implement biometric authentication on mobile
  • Implement WebAuthn on iOS
  • Implement WebAuthn on Android
  • Implement web biometric authentication
  • Implement WebAuthn in JavaScript
Lesson 3: Collect and Validate Device Profiles and Geolocation
Learn how to collect device profile data and geolocation for validation:
  • Configure a user journey to verify and save device profile data
  • Device profile processing in the SDKs
  • Collect device profile data on iOS
  • Implement device profile collection on iOS
  • Collect device profile data on Android
  • Implement device profile collection on Android
  • Collect device profile data in JavaScript
  • Implement device profile collection in JavaScript
  • Analyze device context
  • Implement location-based security
  • Collect location information on iOS, Android or in JavaScript
  • Implement device tampering detection
  • Customize what data is collected
  • Check for device tampering and customize device profile collection on iOS
  • Check for device tampering and customize device profile collection on Android
  • Customize device profile collection in JavaScript
Lesson 4: MFA with Push and OATH on Mobile
Learn how to provide MFA with Push Authentication and Soft Token:
  • Integrate the ForgeRock Authenticator Module in a mobile app
  • Examine using the Authenticator Module on iOS
  • Examine using the Authenticator Module on Android
ForgeRock Identity PlatformPingAM
May 27
3 days
More information
ping logo
AIC-CERT-PREP Rev A.1

Certified Professional - PingOne Advanced Identity Cloud Exam Preparation

This course helps prepare students to take the Certified Professional - PingOne Advanced Identity Cloud exam, formerly known as the ForgeRock® Identity Cloud Certified Professional exam. This is accomplished by presenting students with information concerning exam contents, logistics, tips for preparing to take the exam, lab exercises to cover exam contents, and a sample exam that is representative of the exam, itself.

Upon completion of this course, you should be able to:

  • Register to take the exam
  • Prepare for the exam using recommended study materials
  • Take the exam either remotely or at a Pearson Testing Center

The following are the prerequisites for successfully completing this course:

  • Successful completion of the AIC-300 Getting Started With PingOne Advanced Identity Cloud for Administrators course
  • Thorough understanding of all PingOne Advanced Identity Cloud documentation and Knowledge Base articles on Backstage
  • 3-6 months of experience configuring and administering PingOne Identity tenants
  • Working knowledge of OAuth 2.0, OpenID Connect and SAML v2.0

Course Contents

Exam Overview
  • Explain exam metrics and passing scores
  • Provide an approach for responding to test questions
  • Identify options for registering and taking the exam
  • Describe testing center requirements
  • Describe requirements for taking the exam online
  • Show how to access exam results
Exam Details
  • Review the exam details and requirements
  • Explain exam topics and study areas
  • Present the objectives covered in the exam
  • Review important concepts associated with exam objectives
  • Review sample questions associated with objectives
  • Provide applicable materials for review
Lab Exercises
  • Research topics which will be covered in the exam
  • Navigate the PingOne Advanced Identity Cloud admin UI
  • Describe PingOne Advanced Identity Cloud configuration settings
  • Explain how to perform PingOne Advanced Identity Cloud related tasks
  • Configure PingOne Advanced Identity Cloud related services
Sample Exam
  • Test a student’s knowledge of PingOne Advanced Identity Cloud
  • Provide students with a representative exam experience
PingOne Advanced Identity Cloud
Jun 4
1 day
More information
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IGA-400-BVP Rev A.1

PingOne Advanced Identity Cloud Identity Governance

This course provides a hands-on technical introduction to PingOne Advanced Identity Cloud Identity Governance (Identity Governance). Further information and guidance can be found in the documentation and knowledge base in the online repositories at: Backstage https://backstage.forgerock.com.

Note: This course is based on PingOne Advanced Identity Cloud (Advanced Identity Cloud) with the Identity Governance functionality added.

Upon completion of this course, you should be able to:

  • Discover how to access, manage, and work with Identity Governance capabilities
  • Create target applications and configure their mapping with Advanced Identity Cloud, reconcile entitlements from the applications, and provision accounts to the applications
  • Create and manage workflows, access requests for resources (entitlements, applications, roles), forms for access requests, and governance glossary items
  • Create and start scheduled and event-based certification campaigns to verify user access, and manage compliance by implementing Segregation of Duties (SoD) policies and rules

The following are the prerequisites for successfully completing this course:

  • Completion of the Getting Started With PingOne Advanced Identity Cloud for Administrators course.
  • Recommended completion of the PingOne Advanced Identity Cloud Administration course.
  • Knowledge of basic Windows/PowerShell commands
  • An understanding of HTTP and web applications
  • A basic understanding of how directory servers function
  • A basic understanding of REST
  • A familiarity with the Advanced Identity Cloud admin and end-user UIs


Chapter 1: Introducing Identity Governance

Discover how to access, manage, and work Identity Governance capabilities.

Lesson 1: Introducing Identity Governance

Describe Identity Governance and the related capabilities available in Advanced Identity Cloud:

  • Describe the purpose of Identity GovernanceIntroduce Identity Governance
  • Access Advanced Identity CloudDescribe the course environment and architecture
  • Access your CloudShare environment
  • Access your Advanced Identity Cloud tenant
  • Access and explore your PingOne tenant environment

Lesson 2: Onboarding Applications and Identities

Create applications for onboarding users:

  • Explain Identity Governance terminology
  • Describe application typesRegister and manage applications
  • Connect an application with an identity source
  • Configure application provisioning
  • Onboard and provision users, roles, and entitlements
  • Create a connector server in Advanced Identity Cloud
  • Connect the RCS with Advanced Identity Cloud
  • Customize the Advanced Identity Cloud user schema
  • Register an authoritative application and onboard identities

Chapter 2: Managing Identity Lifecycle and Entitlements

Create target applications and configure their mapping with Advanced Identity Cloud, reconcile entitlements from the applications, and provision accounts to the applications.

Lesson 1: Reconciling Entitlements

Load and manage entitlements from target applications in Advanced Identity Cloud:

  • Describe entitlements
  • Manage entitlements
  • Assign and revoke entitlements to/from users and roles
  • Request access for an entitlement
  • Reconcile entitlements from Active Directory (AD)
  • Reconcile entitlements from PingOne

Lesson 2: Synchronizing Identity Data

Describe synchronization as a foundation of identity lifecycle management in Identity Governance, and provision and manage application accounts:

  • Describe the need for synchronization
  • Explore synchronization in Identity Governance
  • Describe how changes are managed during synchronization
  • Provision and manage application accounts
  • Provision an account to AD
  • Provision an account and entitlement to PingOne

Chapter 3: Creating and Managing Workflows and Access Requests

Create and manage workflows, access requests for resources (entitlements, applications, roles), forms for access requests, and governance glossary items.

Lesson 1: Managing Access Requests for Resources

Create, review, and manage access requests for resources, such as applications, entitlements, and roles:

  • Explain access request conceptsAccess request administration
  • Request access to resources
  • Review and handle access requests
  • Request to provision an AD account with entitlements
  • Request to provision PingOne accounts with entitlements
  • Define a conditional provisioning role
  • Define and request a provisioning role

Lesson 2: Managing Glossary Items and Scopes

Create and manage governance glossary items and scopes to manage what can be requested:

  • Describe the governance glossary
  • Define and populate glossary attribute values
  • Use glossary attribute values as filters
  • Request access to entities for others
  • Create scopes to control what can be requested
  • Define glossary items for use in workflows and scopes
  • Create access requests for others and add scopes

Lesson 3: Creating Workflows, Request Types, and Forms

Manage workflows, request types, and forms for customizing access requests, and schedule a task scanner job:

  • Create and manage workflows
  • Build a workflow with nodes
  • Create and manage request types
  • Create and manage forms for customized user-interaction
  • Designing forms in the form editorCreate and manage a task scanner
  • Create new workflows and update default workflows
  • Create and manage forms to customize user interaction

Chapter 4: Managing Certifications and Compliance

Create and start scheduled and event-based certification campaigns to verify user access, and manage compliance by implementing SoD policies and rules.

Lesson 1: Configuring and Running Certifications

Prepare and perform certification of access to applications:

  • Certify access in Identity Governance
  • Create certification templates
  • Configure the certification templateManage certification templates
  • Create certification campaigns
  • Perform access reviews
  • Certify access based on events
  • Configure and initiate entitlement certifications
  • Certify entitlements for the certification campaign
  • Configure an event that triggers certification
  • Configure an event that initiates a workflow
  • Manage approvals for triggered events

Lesson 2: Managing Compliance With SoD

Manage compliance and implement SoD policies:

  • Describe SoDDefine policy rules
  • Configure compliance policies
  • Run compliance scans
  • Manage violations and exceptions
  • Create an SoD rule and policy
  • Run a compliance scan
  • Make a request that violates compliance
PingOne Advanced Identity CloudPingOne
Jun 8
4 days
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AIC-CERT-PREP Rev A.1

Certified Professional - PingOne Advanced Identity Cloud Exam Preparation

This course helps prepare students to take the Certified Professional - PingOne Advanced Identity Cloud exam, formerly known as the ForgeRock® Identity Cloud Certified Professional exam. This is accomplished by presenting students with information concerning exam contents, logistics, tips for preparing to take the exam, lab exercises to cover exam contents, and a sample exam that is representative of the exam, itself.

Upon completion of this course, you should be able to:

  • Register to take the exam
  • Prepare for the exam using recommended study materials
  • Take the exam either remotely or at a Pearson Testing Center

The following are the prerequisites for successfully completing this course:

  • Successful completion of the AIC-300 Getting Started With PingOne Advanced Identity Cloud for Administrators course
  • Thorough understanding of all PingOne Advanced Identity Cloud documentation and Knowledge Base articles on Backstage
  • 3-6 months of experience configuring and administering PingOne Identity tenants
  • Working knowledge of OAuth 2.0, OpenID Connect and SAML v2.0

Course Contents

Exam Overview
  • Explain exam metrics and passing scores
  • Provide an approach for responding to test questions
  • Identify options for registering and taking the exam
  • Describe testing center requirements
  • Describe requirements for taking the exam online
  • Show how to access exam results
Exam Details
  • Review the exam details and requirements
  • Explain exam topics and study areas
  • Present the objectives covered in the exam
  • Review important concepts associated with exam objectives
  • Review sample questions associated with objectives
  • Provide applicable materials for review
Lab Exercises
  • Research topics which will be covered in the exam
  • Navigate the PingOne Advanced Identity Cloud admin UI
  • Describe PingOne Advanced Identity Cloud configuration settings
  • Explain how to perform PingOne Advanced Identity Cloud related tasks
  • Configure PingOne Advanced Identity Cloud related services
Sample Exam
  • Test a student’s knowledge of PingOne Advanced Identity Cloud
  • Provide students with a representative exam experience
PingOne Advanced Identity Cloud
Jun 8
1 day
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